Frequently Asked Questions
Do I have to pay for travel expenses?
Within a 50 km radius of the Hobart G.P.O., we include travel costs. Over 50km we will use Google maps to determine the extra distance and will charge $2.00 per kilometre.
Can we have Dorie in a park?
Certainly! For events in a venue other than a private residence, the customer is responsible for booking and must provide confirmation of payment/permission.
Do you need power and water?
No, we are self sufficient. Dorie has a 12v fridge and lighting, and water is onboard. All our glassware and crockery require handwashing to prevent damage to their glazes, and we include this in our hire charge.
Are there cancellation fees?
Yes, unfortunately, as bookings are usually well ahead for this service and short notice replacement is unlikely.
Cancellations / Amendments
We understand circumstances may change but in the event that a booking is cancelled, we reserve the right to charge a cancellation fee.
Cancellation outside 14 days of your function date, 50% refund less a $50 administration fee
Cancellation within 14 days prior to your function date – NO REFUND
Amended bookings inside 7 days prior to your function will incur a $50 administration fee.
All prices quoted are in AUD
A 50% deposit is required at the time of making your reservation to secure your booking
We cannot hold or confirm a date until your deposit has been received.
Balance is payable 35 days prior to your function date for My Aunt Dorie’s Tea Van
Bookings within 1 month prior to your function requires immediate payment.